Privacy Policy

Overview

This Privacy Policy covers the practices for handling and securing your Personal Information by MAHASU AUTOMOTIVE SOLUTIONS PVT LIMITED (hereinafter referred to as “Eurospares”). The domain name www.eurospares.in and the App (https://play.google.com/store/apps/details?id=in.eurospares.eurospares) are owned by Mahasu Automotive Solutions Pvt Limited, a Company incorporated under the Companies Act, 2013, having its registered office at B-893, NGO Colony, Vanasthalipuram, Hyderabad – 500070, Telangana.

This Privacy Policy is applicable to persons who purchase any product or services from Eurospares through any Sales Channel (website, mobile site, mobile app, telephonic order & offline channels) and also applies to persons who visit the Eurospares offices. As a user or customer, you agree to this Privacy Policy and the terms and conditions mentioned herein.

This privacy statement does not apply to the websites, mobile sites and mobile apps of third parties even if their websites/apps are linked to Eurospares. We recommend you review the privacy statements of all such sites as their policies may be materially different.

“Personal Information” means information that can be linked to a specific individual, such as name, address, telephone number, email address, credit card number, cardholder name, expiration date, and any other details that may be necessary from the customer.

When you visit Eurospares App / Website, we may collect information regarding the domain and host from which you access the internet, the IP address of your computer or ISP, and anonymous statistical data. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

When browsing our website or app, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for our newsletters or other services.

Promotions & Offers

Eurospares frequently gives out offers to give registered and unregistered members the opportunity to win great discounts and vouchers. Information collected for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements.

As a member, you will also occasionally receive updates from us about offers in your area, special offers, new Eurospares sales, and other noteworthy items. You may choose at any time to no longer receive these types of e-mail messages.

Cookies

• Cookies are small pieces of information stored by your browser on your device's hard drive. They are only read by the server that placed them and are unable to run programs, plant viruses or harvest your Personal Information.
• No personally identifiable information (PII) about you is gathered or stored in the cookies placed by our website or mobile site, and none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalise your experience.
• A cookie may be placed by our advertising server solely for tracking the effectiveness of advertising served by us. No PII is gathered from you by the use of these cookies, nor is this information shared with any third parties.
• Third-party advertising companies may use aggregated statistics about your visits to provide advertisements about goods and services of potential interest to you. The information they collect does not include your PII.
• Most Web browsers automatically accept cookies. You can control how and whether cookies will be accepted by your browser. However, blocking Eurospares cookies may disable certain features on the website and may make it impossible to purchase or use certain services.
• We do not sell or rent individual customer names or other Personal Information to third parties, except sharing with our alliance partners or vendors engaged by us for providing various promotional and other benefits to our customers.

Data Sharing

• We may share certain filtered Personal Information to our business partners who may contact customers to offer certain products or services that will enable the customer to have a better experience or avail certain benefits specially made for Eurospares Customers.
• We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors.
• Occasionally, Eurospares will hire a third party for projects such as market-research surveys and contest-entry processing. The information provided to such third parties is protected by confidentiality agreements and used solely for completing the specific project, in compliance with applicable regulations.
• All payments on the website, mobile site and mobile app are secured via SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt data before you send it to us.

App Permissions

When the Eurospares app is installed on your phone, a list of permissions appears. Since there is no option to customise those permissions, we provide a description of the permissions that Eurospares requires and the data that Eurospares shall access and use. You may decide against using our app if you are not comfortable sharing this data with Eurospares.

Our website, mobile site and mobile app may contain links to other websites. Please note that when you click on one of these links, you are entering another website for which Eurospares has no responsibility. You are solely responsible for maintaining the secrecy of your passwords and your membership account information.

Disclosure & Legal

Eurospares may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable, including to protect the rights or properties of Eurospares or any of its affiliates, associates, employees, directors or officers, or when anyone else could be harmed by such activities.

If Eurospares or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time and may make periodic changes to the policy. You may wish to bookmark this page and periodically review it to make sure you have the latest version.

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

You may also submit concerns regarding this Privacy Policy via email to privacy@eurospares.in. Eurospares will respond to all reasonable concerns or inquiries.

Eurospares retains the right to alter and amend these policies at any time without prior intimation. The amended policy will be available at this same page for reference.